See a list of training and certifications that I have completed and obtained.
- Information technology infrastructure Library Fundamentals version 3
- Help Desk Association – Knowledge Centered Support (KCS) Overview
- Help Desk Association – Customer Service Representative Training
- Microsoft SharePoint Site User/Site Owner Training
- Crystal Reports (level 1)
- Supporting Microsoft Windows NT 4 Core Technologies
- Windows NT Upgrade Training
- Implementing & Supporting Microsoft Windows 95
- Installing & Optimizing Windows 3.1/3.xx
- Microsoft Internet Information Server 4 (Creating & Managing Web Sites)
- Microsoft Proxy Server 2 (Secure Web Sites)
- FrontPage 98 Essentials
- Introduction to Word For Windows 95
- Microsoft Excel 4 (Beginner/Advanced)
- Microsoft PowerPoint for Windows 3
- Visual Basic Concepts
- Database Design for Access 2 Users
- Remedy 1st, 2nd/3rd & Management Training (ITD)